1. On commencing your Membership, any part month pro-rata payments must be made at the time of joining.
2. All Memberships must initially run for three full month payments. Any failed payments made during this time will need to be paid for. Failing to do so will be classed as a ‘breach of contract’ and will be passed to our Legal Department.
3. After the initial 3 months, your Membership will continue to run and Direct Debit payment be collected unless cancelled by yourself with your bank/building society as section 8 of Membership Terms & Conditions.
4. Direct Debit Membership can be frozen for only £10.00 per month.
To do this you will need to complete a freeze form available from
Customer Service before 21st of the proceeding month.
5. The non-payment of a Direct Debit will automatically render your Membership Card as invalid. Payment will need to be received by cheque, cash or credit card. Future payment requests will not be stopped unless cancelled by you with your bank/building society as section 8 of Membership Terms & Conditions.
6. Should we discover that Direct Debit payments are not being received then we will claim back for the period that has been unpaid.
7. During the initial 3-month contract your Membership may be subject to an annual price increase.
8. Cancellation of Membership must be made by yourself at your
bank/building society before the end of the month in order for it to
be activated for the following month. (All contracted members must
have completed three full months payments). No Refunds given on Membership as section 12.
9. Annual Membership – these will run for a period of 12 months from the date of commencement. Regrettably no refunds can be given if you terminate your Membership before the expiry date.
10. A total of 2 holiday freeze periods are given on all annual memberships. This must be used in maximum of 1-month blocks. The period of time for which you freeze your Membership will be added at the end of your membership year. A freeze form will need to be completed, available from Customer Service.
11. All Cash Plan Memberships including KickStart and the Children’s Termly Membership are payable in advance with No freeze allowance and No refunds available. Membership Contract terms & conditions apply.
12. No refunds given on Memberships.
13. Your Membership Card must be shown prior to obtaining an activity or facility ticket. Tickets must be shown at activities or facilities in CONJUNCTION with your Membership Card.
14. Membership Cards are not transferable. Tickets must only be obtained for your sole use; failure to comply may result in termination of your membership.
15. The replacement of a lost Membership Card will regretfully incur the Member a £5.00 fee. No entry will be permitted without the production of a valid Membership Card.
16. For bookable activities, members may book 7 days in advance. Payment is required at the time of booking for activities not covered by Membership.
17. Failure to give one clear days notice for cancellation of bookable activities will result in full payment being required.
18. Members will be charged full non members rate for all bookings which are not cancelled within the required time frames.
19. Normal rules and regulations of the Centre will apply (these are available for you to see at the Sir David English Sports Centre).
20. Access to activities and facilities will be as per the operating times and programme listed in the Sir David English Sports Centre’s Main Brochure.
21. The Sir David English Sports Centre reserves the right to amend or cancel any of its activity programme due to circumstances beyond our control. No compensation for whatever reason will be given.
22. The Sir David English Sports Centre reserves the right to close any of the Centre’s facilities in the event of an emergency, for essential maintenance, for essential refurbishment / improvement works or in the case of major events. The health suite will close annually for essential maintenance. There will be no financial compensation to members in these circumstances.
The Direct Debit Guarantee
All direct debit payments will be deducted from your bank / building society on the 1st day of each month (should this fall on a bank holiday, the payment date will be taken on the preceding day)
This Guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own bank or building society.
If the amounts to be paid or the payment dates change, you will be told of this in advance by at least one month.
