How does the Direct Debit payment system work?
Payment for your membership is taken from your bank account by Direct Debit, on the 5th day of each month.

How much notice do I have to give to cancel?
After the initial full 3 months payment, your membership will continue to run and Direct Debit payments will be colletected unless they have been cancelled by yourself. Cancellation of membership must be made by yourself at your bank / building society before the end of the month in order for it to be activated for the following month (all contracted membes must have completed three full months payments). No refunds are given for part months paid.

Can I freeze my membership?
Yes, you can freeze your membership for only £10 per month if you are unable to use the Centre for a while (minimum of one month) To do this we would need to know your instruction before the 25th of the preceeding.

For further information contact us on 01202 417600

Can other people join my membership at a later date?
Yes, please contact Customer Service for further details or call 01202 417600

Can I upgrade my membership?
Yes, please contact Customer Service for further details or call 01202 417600

How does annual membership work?
Your payment for the year must be paid in advance. No bank details will be required and your card will expire after one year. Regrettably no refunds can be given should you terminate your annual membership prior to the expiry date.

See the full membership terms & conditions